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This book analyzes e-participation in smart cities. In recent decades, information and communication technologies (ICT) have played a key role in the democratic political and governance process by allowing easier interaction between governments and citizens, and the increased ability of citizens to participate in the production chain of public services. E-participation plays and important role in the development of smart cities and smart communities, but it has not yet been extensively studied. This book fills that gap by combining empirical and theoretical research to analyze actual practices of citizen involvement in smart cities and build a solid framework for successful e-participation in smart cities. The book is divided into three parts. Part I discusses smart technologies and their role in improving e-participation in smart cities. Part II deals with models of e-participation in smart cities and the organization issues affecting the implementation of e-participation; these chapters analyze the efficiency of governance models in relation to the establishment of smart cities. Part III proposes incentives to motivate increased participation by governments and cititzenry within the smart cities context. Written by an international panel of experts and practitioners, this book will be a convenient source of information on e-participation in smart cities and will be valuable to academics, researchers, policy-makers, public managers, citizens, international organizations and anyone who has a stake in enhancing citizen engagement in smart cities.

"This book explores the incentives for e-Participation using social media technologies; the strategies followed by policy-makers and public managers to enhance citizen participation, and the challenges and risks that can be enhanced by e-Participation using social media technologies"...

PurposeThis study aims to conduct performance and clustering analyses with the help of Digital Government Reference Library (DGRL) v16.6 database examining the role of emerging technologies (ETs) in public services delivery.Design/methodology/approachVOSviewer and SciMAT techniques were used for clustering and mapping the use of ETs in the public services delivery. Collecting documents from the DGRL v16.6 database, the paper uses text mining analysis for identifying key terms and trends in e-Government research regarding ETs and public services.FindingsThe analysis indicates that all ETs are strongly linked to each other, except for blockchain technologies (due to its disruptive nature), which indicate that ETs can be, therefore, seen as accumulative knowledge. In addition, on the whole, findings identify four stages in the evolution of ETs and their application to public services: the "electronic administration" stage, the "technological baseline" stage, the "managerial" stage and the "disruptive technological" stage.Practical implicationsThe output of the present research will help to orient policymakers in the implementation and use of ETs, evaluating the influence of these technologies on public services.Social implicationsThe research helps researchers to track research trends and uncover new paths on ETs and its implementation in public services.Originality/valueRecent research has focused on the need of implementing ETs for improving public services, which could help cities to improve the citizens' quality of life in urban areas. This paper contributes to expanding the knowledge about ETs and its implementation in public services, identifying trends and networks in the research about these issues.

Cities are developing strategies to deal with the complex challenges of global change and sustainability. These initiatives have involved the implementation of Information and Communication Technologies (ICTs) as a good driver for achieving sustainability because digital transformation can boost sustainable development strategies, providing opportunities to accelerate transformation. Smart City (SC) models built on empowering people in making public decisions favor access to sustainable development solutions based on knowledge and innovation. Nonetheless, SC experiences around the world denote divergent conceptions of SCs which could lead to different SCs construction. It deserves a more thorough understanding of the nature of collaboration in different settings. Therefore, this paper contributes to the debate on the different uses of ICTs in SCs construction in developing vs. developed countries, by examining the use of ICTs for creating collaborative environments in a sample of SCs in different countries, depending on their economic level, and seeking to identify differences in the objectives pursued by city governments with the use of these technologies. To achieve this aim, e-participation platforms, apps or social media platforms (European and Central Asia SCs) are examined for identifying SCs construction differences between developed vs. developing countries. The findings of this paper put an emphasis on the need for taking into account the differences among SCs in developed vs. developing countries when raking or when performance measurement is designed, because the assessment should be tailored to the cities' particular visions and priorities for achieving their objectives. ; Centre of Andalusian Studies (Research proj. No. PR137/19) ; Ministry of Science, Innovation and Universities (Research proj. No. RTI2018-095344-A100)

The importance granted to information transparency in improving the accountability of public administrations has become increasingly greater in recent years under a scenario of economic and financial crisis as a tool of control. Although academic studies are aimed at identifying the key factors underlying a higher level of economic-financial information disclosure by local governments, there exists considerable heterogeneity in the results obtained. In this sense, we have carried out a meta-analysis to validate previous empirical results, and highlight causes of the variations and contradictions identified. Our study shows the variables analysed to be positively associated with the disclosure of public financial information, but also that this depends on the context in which the research is carried out.

This book provides an examination of e-government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.

L'émergence des technologies de l'information et de la communication (TIC) a mis l'accent sur l'approche de la gouvernance ouverte (GO), provoquant un changement culturel à la fois chez les citoyens (qui exigent de nouveaux modes de collaboration avec l'administration publique et une plus grande transparence du gouvernement) et dans les administrations publiques (qui adaptent leurs structures et leurs processus pour favoriser la participation civique). Cet article analyse à la fois les stratégies suivies par les gouvernements locaux dans la mise en œuvre des initiatives de GO et le niveau d'alignement des objectifs inclus dans les stratégies municipales de GO avec ceux fixés par le gouvernement régional auquel les municipalités appartiennent. Une recherche empirique a été menée sur les objectifs de la GO inclus dans la planification stratégique des municipalités andalouses de grande taille. Les résultats révèlent que la plupart des collectivités locales mettent en œuvre une stratégie d'incitation basée uniquement sur une plus grande transparence de l'administration (principalement en raison d'exigences normatives). En outre, les objectifs inclus dans les dimensions économique et de gouvernance sont ceux inclus dans les initiatives de GO des municipalités, bien que chacune ait sa propre manière d'adopter les stratégies numériques et de GO en fonction de ses priorités et de sa situation. Remarques à l'intention des praticiens Cette étude apporte un éclairage nouveau aux gestionnaires publics et aux responsables politiques sur l'adoption d'initiatives de GO. Elle souligne à la fois les limites des initiatives actuelles de GO développées par l'administration publique et l'importance de l'implication des citoyens dans ces initiatives afin d'acquérir la confiance dans le gouvernement. La situation économique actuelle favorise et accroît la méfiance des citoyens, qui éprouvent une grande déception à l'égard des gouvernements et des dirigeants politiques. Ce sentiment pourrait être réduit par la création d'espaces de collaboration municipale, où les gestionnaires publics et les politiciens pourraient faire entendre directement la voix des citoyens, et par l'alignement stratégique dans les stratégies de GO afin d'atteindre efficacement des résultats économiques et sociaux pour les citoyens. En outre, les expériences de mise en œuvre de GO devraient être partagées, afin que les gouvernements locaux les plus réticents puissent être sensibilisés à leur potentiel.

The emergence of information and communication technologies (ICTs) has put emphasis on the open government approach (OG), provoking a cultural change in both the citizenry (demanding new ways of collaborating with public administration and more openness in government), and in the public administrations (adapting their structures and processes to support civic participation). This article analyzes both the strategies followed by local governments in implementing OG initiatives and the level of alignment of the objectives included in the municipal OG strategies with those settled by the regional government to which they belong. Empirical research on the OG objectives included in the strategic planning of large-size Andalusian municipalities has been performed. Findings reveal that most local governments are implementing a push strategy based only on more openness in government (mainly owing to normative requirements). Additionally, the objectives included in both the economic and governance dimensions are those included in the OG initiatives in municipalities, although each one has a particular way of adopting digital and OG strategies consistent with their municipal priorities and circumstances. Points for practitioners This study brings a novel insight to public managers and politicians concerning OG initiative adoption. It highlights both the limitations of current OG initiatives developed by public administration and the importance of citizens' involvement in them in order to acquire trust in government. The current economic situation favors and increases mistrust in the citizen, who feels great disappointment in governments and political leaders. This could be minimized with the creation of spaces for municipal collaboration, where public managers and politicians may capture the voice of citizens directly and the strategic alignment in the OG strategies for efficiently reaching economic and social outcomes for the citizenry. Also, OG implementation experiences should be shared, so that more reticent local governments could be made aware of the potential.

The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research was funded by financial support from the Centre of Andalusian Studies (PR137/19), Ministry of Science, Innovation and Universities (RTI2018-095344-A100) and Regional Government of Andalusia, Spain (research project numbers P20_00314 and B-SEJ-556-UGR20). ; The emergence of information and communication technologies (ICTs) has put emphasis on the open government approach (OG), provoking a cultural change in both the citizenry (demanding new ways of collaborating with public administration and more openness in government), and in the public administrations (adapting their structures and processes to support civic participation). This article analyzes both the strategies followed by local governments in implementing OG initiatives and the level of alignment of the objectives included in the municipal OG strategies with those settled by the regional government to which they belong. Empirical research on the OG objectives included in the strategic planning of large-size Andalusian municipalities has been performed. Findings reveal that most local governments are implementing a push strategy based only on more openness in government (mainly owing to normative requirements). Additionally, the objectives included in both the economic and governance dimensions are those included in the OG initiatives in municipalities, although each one has a particular way of adopting digital and OG strategies consistent with their municipal priorities and circumstances. ; Centre of Andalusian Studies PR137/19 ; Ministry of Science, Innovation and Universities RTI2018-095344-A100 ; Junta de Andalucia P20_00314 B-SEJ-556-UGR20